Contact Us
Corporate Headquarters
Langys
Factory 1, 8 Rutherford road
Seaford, 3198
Victoria , Australia
Email address: info@langys.com.au
Email address: info@langys.com.au
Langys can also send your order via express post upon request. Depending on the size of the order it may be able to be sent in one of 3 express satchel sizes (500g, 3kg and 5kg). Items bigger than a shoe box (e.g. profile steady , spirit level ) will need to be sent via Australia Post Express Parcel service, the cost of service is calculated based on the size & weight of the item as well as its delivery location.
If you would like your order to be sent via express post, call Langys on (03) 9775 0000 with your confirmed order number & a despatch team staff member will be able to assist you.
Some items may be listed on the tracking service as ‘In Transit’ with little or no updates since it was picked up from our warehouse. This simply means that it is still on the way to your local post office. If you do not see any updates on the tracking service after 5 business days, please contact Langys on 9775 0000 and a staff member will be able to contact Australia Post on your behalf for an update on your parcel.
Depending on the delivery location & the delivery service used, the expected delivery time can vary between 3 – 15 business days after the order is placed. Below is a chart of estimated delivery times after the order has been placed based on your location.
|
LOCATION |
ESTIMATED DELIVERY TIMES* |
|
Melbourne metro |
3-5 Business Days |
|
Sydney metro |
4-8 Business Days |
|
Australian Capital Territory |
4-8 Business Days |
|
Brisbane metro |
4-10 Business Days |
|
Adelaide metro |
4-8 Business Days |
|
Perth metro |
6-12 Business Days |
|
Tasmania |
5-10 Business Days |
|
Northern Territory |
6-12 Business Days |
*PLEASE NOTE: Once your parcel has left our warehouse, Langys has no control over when your parcel will be delivered. The delivery times on our website are merely a guideline
given to us by Australia Post. Langys also claims no responsibility for anything that may happen to your parcel while it is en route. Langys will not issue refunds for any parcel that is lost or damaged by any freight/courier company that your item is being delivered by.
COURIER (MELBOURNE METROPOLITAN ONLY)
Langys can send your products via courier service within the Melbourne metropolitan area.
Orders must be placed prior to 10am for same day delivery by the courier company.
Please call 03 9775 0000 and speak to a Langys staff member if you would like to utilise this service**.
**PLEASE NOTE! As previously stated, Langys cannot guarantee any delivery time as the delivery of the item is out of our control once it has been picked up.Langys claims no responsibility for the delivery of services of express post & couriers and as such, Langys will not issue refunds for delivery costs of items that did not meet expected delivery time frames.
INTERNATIONAL SHIPPING
For delivery outside of Australia the total delivery cost will be confirmed after we receive your order and check the destination.
(GST/Sales Tax is not applied to orders shipped outside of Australia)
For international orders, your local Customs Duty and/or Sales Tax and other taxes may be payable, please contact the customs office in your destination country for more information.
(By law, Langys is required to declare the true value and nature of any products exported overseas)
Langys sends International parcels by Australia Post Express International Shipping only. If you would like a quote on shipping before placing your order, please email info@langys.com.au with the complete list of items & delivery address. All prices & shipping costs will be in Australia dollars
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
